Here you find answers to frequently asked questions. Often this is a convenient way to find answers to your questions. Should your question not be answered, please do not hesitate to contact us.
Change Language - Sprache wechseln
Forgot my password
How do I contact technical support?
I can't log in anymore - my browser ist outdated
Is the mail transmission secured with SSL / TLS?
Session expired, what can i do now?
The country in wich i live is not listed. What shall i do?
The language is displayed incorrectly. How can I set the right language?
Welche Zahlungsweisen akzeptieren Sie?
What is the Secret Key?
Why do I have to specify an alternative email address when registering?