Here you find answers to frequently asked questions. Often this is a convenient way to find answers to your questions. Should your question not be answered, please do not hesitate to contact us.
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How do I contact technical support?
I can't log in anymore - my browser ist outdated
I forgot my password. How do I reset it?
Is the mail transmission secured with SSL / TLS?
My connection is classified as insecure. How can I register?
Secret Key - What is it?
Session expired, what can i do now?
The country in wich i live is not listed. What shall i do?
The language is displayed incorrectly. How can I set the right language?
Which payment methods do you accept?