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Customer service
You are already a customer and need help? Please send us your request via the ticket system in the customer menu ü - help - ticket system (web login).
Have you forgotten your password or access data?? Please use the » Forgot password? Function. You can have a new password sent to your stored alternative e-mail address or mobile phone number.
Support E-Mail: support [@] eclipso.net
Phone: +49 (0)921 / 99 007 110*
(* Costs at the German fixed network rate)
Office hours: Monday to Friday from 9-12:30 hrs and from 13:30-17 hrs
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