Customer service
You need technical support? In our FAQ you will find the answers to frequently asked questions.
Have you forgotten your password or access data? Please use the » Forgot password? Function. You can have a new password sent to your stored alternative e-mail address or mobile phone number.

If you don't have an alternate email address or mobile number on file, see this FAQ article to learn how to regain access to your account.
Support E-Mail: support [@] or you use our Support-System
Phone: +49 (0)921 / 99 007 110*
(* Costs at the German fixed network rate)
Office hours: Monday to Friday from 9-12:30 hrs and from 13:30-17 hrs

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