One Login - All Services.
This will use all eclipso services.
TOS
eclipso Mail Europe is a service provided by eclipso.net - Claus-Peter Beringer, Grubstraße 9b, 95445 Bayreuth, Germany, hereinafter referred to as eclipso or eclipso Mail Europe.
§ 1 Scope
1.1 The following terms and conditions govern the contractual relationship between eclipso.net as the operator of "eclipso Mail Europe" and the users (hereinafter referred to as users) of the services offered on the eclipso Mail Europe website. These terms and conditions apply to all services and content offered by eclipso Mail Europe, especially on the websites of eclipso Mail Europe. Services explicitly marked as "third-party services," which are not offered by eclipso Mail Europe but by third parties, are expressly excluded. For these services, the General Terms and Conditions set by third parties exclusively apply. Business relationships are exclusively established based on these General Terms and Conditions. Any contrary terms and conditions are hereby expressly rejected.
1.2 eclipso Mail Europe is entitled to amend or supplement these General Terms and Conditions, the offer, as well as functionalities without notice. The announcement will be made exclusively by publication on the internet on the pages of eclipso Mail Europe.
If the user does not object to the amended or supplemented conditions within 4 weeks after their publication on the internet, the amended or supplementary conditions become effective. If the user objects in due time, eclipso Mail Europe is entitled to terminate the contract at the point in time the amended or supplementary General Terms and Conditions are supposed to take effect. Deviating, conflicting or supplementary General Terms and Conditions, even if known, will not become part of the contract, unless eclipso Mail Europe has expressly agreed to their validity in writing.
§ 2 Contract Offer, Conclusion of Contract
2.1 By registering with eclipso Mail Europe and by providing the requested services by eclipso Mail Europe, a framework contract is established between eclipso Mail Europe and the user. eclipso Mail Europe provides the services described in section 3 of these General Terms and Conditions. eclipso Mail Europe may refuse to enter into a contractual relationship with a customer without giving reasons.
2.2 The user acts independently and releases eclipso Mail Europe from any liability towards third parties due to abusive or general use of eclipso Mail Europe.
2.3 By registering the user on eclipso Mail Europe and by using the eclipso Freemail tariff, the user agrees to receive advertising in the customer account, banner ads, promotions, emails, and possibly short messages (SMS) as well as newsletters (also via email) without restrictions. By purchasing a paid value-added tariff (eclipso Connect, eclipso Premium, and eclipso Business), the display and receipt of advertising in the customer account can be canceled.
§ 3 Services, Usage Rules, Contents, Email Service, and Data Traffic
3.1 eclipso Mail Europe provides the user with email addresses under a domain of eclipso Mail Europe in the format "name@eclipso.(TLD)". An email address can be chosen during the registration process, as long as it is available according to the guidelines of eclipso Mail Europe and/or is not already taken. Additional email addresses (aliases) can be set up in the customer menu depending on the package. The maximum number of allowable alias addresses per account depends on the selected tariff and will be announced on the pages of eclipso Mail Europe.
3.1.1 If no login occurs after registration, the account including all data will be deleted after a maximum of 48 hours.
3.1.2 The user is expressly prohibited from using deliberately false, forged, or deceptive information for the purpose of preparing or committing a crime on eclipso Mail Europe.
3.2 The user must not violate legal prohibitions, good morals, and third-party rights (name, copyright, data protection rights, etc.) with the form, content, or intended purpose of using the services provided by eclipso. In particular, the user commits not to display pornographic, glorifying violence or inciting racial hatred content, not to call for criminal acts or provide instructions for them, and not to offer or allow services to be offered that have pornographic and/or erotic content (e.g., nude images, peep shows, etc.) or illegal content as their subject.
3.2.1 The user is not allowed to create a free account solely for the purpose of registering with third-party services that require a (one-time) contact or validation email address. This includes services such as classified ads, surveys, gaming platforms, sweepstakes, dating, or financial service portals.
3.3 The user may not send data or store data on a data carrier of eclipso Mail Europe that, due to its nature or characteristics (e.g., viruses), size, or replication (e.g., spamming), is capable of endangering the existence or operation of the data center or data network of eclipso Mail Europe.
3.4 If eclipso Mail Europe becomes aware (e.g., through third parties) that any data traffic originating from a user's email account violates legal provisions, good morals, or third-party rights, eclipso Mail Europe is entitled to delete the relevant content immediately and without prior notice, block the user's access, and terminate the user agreement without notice. The same applies if the user significantly violates his obligations from section 3.2 and 3.3.
3.5 eclipso Mail Europe reserves the right to change, limit or discontinue the offer at any time. The user has no claim to the maintenance of individual functionalities or services.
§ 4 Liability
4.1 eclipso Mail Europe is liable for intent and gross negligence. For slight negligence, eclipso Mail Europe is only liable in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance with which the contractual partner may regularly rely (cardinal obligations). In the event of a slightly negligent breach of cardinal obligations, eclipso Mail Europe's liability is limited to the foreseeable, contract-typical, direct average damage.
4.2 The above limitations of liability do not apply in the case of injury to life, limb, or health, for a defect after assuming a guarantee for the quality of a product, and in the case of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.
4.3 Insofar as eclipso Mail Europe's liability is excluded or limited, this also applies to the personal liability of employees, representatives, and vicarious agents.
§ 5 Termination of Contract
5.1 The user can terminate the contractual relationship with eclipso Mail Europe at any time without notice by deleting his user account in the customer menu. Upon deletion, all data stored in the user account will be irrevocably deleted.
5.2 eclipso Mail Europe can terminate the contractual relationship with the user with a notice period of 4 weeks to the end of the month. The right to extraordinary termination for an important reason remains unaffected. An important reason exists in particular if the user has significantly violated his obligations from section 3.2 and 3.3.
§ 6 Final Provisions
6.1 If individual provisions of these General Terms and Conditions are or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objective that the contractual partners pursued with the invalid or unenforceable provision. The above provisions apply accordingly in the event that the contract proves to be incomplete.
6.2 The contractual relationship between eclipso Mail Europe and the user is subject to the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If the user is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from or in connection with contracts between eclipso Mail Europe and the user is the registered office of eclipso Mail Europe.
6.3 eclipso Mail Europe does not guarantee the sending of SMS to mobile devices and the receipt of SMS by mobile devices, as this is the sole responsibility of the individual network operators. eclipso Mail Europe is not liable for damages resulting from delayed or failed delivery of SMS. This applies in particular to the incorrect sending of SMS messages.
6.4 For maintenance work, server, and software updates, eclipso Mail Europe reserves the right to restrict access to the Internet offer.
6.5 eclipso Mail Europe is not liable for unreceived emails and messages.
6.6 eclipso Mail Europe has no influence on external data traffic and is therefore not liable for the sending, loss, or delivery of emails, messages of any kind, SMS, faxes, postcards, and letters.
6.7 eclipso Mail Europe assumes no liability for data loss or partial data loss of private or business accounts. eclipso Mail Europe is not liable for the loss of any emails, data, photos, videos, texts, files stored by the user on the servers of eclipso Mail Europe. It is the user's responsibility to regularly back up their information stored on the servers of eclipso Mail Europe and to save it on their own and suitable storage media - regardless of whether eclipso Mail Europe itself performs data backup.
§ 7 Contract duration and termination
7.1 The contractual relationship is concluded for an indefinite period and can be terminated by either party at any time without notice. Termination is done by ending the membership in the customer menu or via the cancellation form, by the user themselves.
7.2 The right to extraordinary termination remains unaffected. A reason for extraordinary termination exists in particular if the customer violates these general terms and conditions or legal regulations through the use of the service.
7.3 If a user account is not used for a period of 365 days, the user account will be automatically blocked. After a period of a total of no more than 395 days after the last login, the user account will be dissolved, and all data related to this user account will be deleted. Any remaining credit at this time will expire.
7.4 To terminate a contract and end membership
The termination of a contract and the associated termination of membership can be made by the user at any time via the customer menu, the contact form, or the "Terminate contract" page. All data stored to the user account including all personal data will be irrevocably and irretrievably deleted after a blocking period when ending the membership. If there is a violation of these GTC or another valid reason, eclipso Mail Europe can also terminate the usage relationship at any time and end the membership. This usually occurs by blocking the customer account or by email. In the event of an early, extraordinary termination by the user, as well as by eclipso Mail Europe, any existing credit balance and the remaining term on the user account will expire. In the case of ordinary termination, a credit balance, if it exceeds EUR 10.00 and has arisen solely from deposits into the customer's credit account, will be refunded to the user upon request.
7.5 Resetting password / Changing personal data
In the event that the user has lost their personal access data, the free use of the "Forgot password?" function is provided. Here, new access data will be sent to the user by email to their alternative email address or mobile number stored in the account.
Alternatively, the user can request access data as follows:
Please send us a valid copy of your ID (identity card or passport) and your registration data (username, address, first and last name, possibly mobile number) to our postal address.
We charge a fee of 5.00 EUR for processing. Please transfer the fee in advance to the account: IBAN DE76760501010005281480 BIC: SSKNDE77XXX Recipient: eclipso.net Sparkasse Nürnberg.
Please use your email address or customer number as the payment reference.
After receiving the processing fee and the letter, we will send you your access data by mail. This also applies to any changes to user data we make on your behalf.
If a change in user data is necessary, e.g., due to a change of residence, these can be edited and adjusted by the user themselves in the customer area.
§ 8 Data protection
8.1 eclipso Mail Europe will observe the legal provisions on data protection and the legal provisions on telecommunications secrecy when handling the user's personal data.
8.2 eclipso Mail Europe is entitled to process the voluntarily provided data of the user within the framework of its advertising contracts with sponsors and to use it for internal categorization of individual target groups. User data is not passed on to sponsors or third parties.
Our privacy policy can be found at https://www.eclipso.eu/privacy/.
§ 9 Right of Withdrawal
-- Right of withdrawal --
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of registration. To exercise your right of withdrawal, you must inform us by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal -
If you withdraw from this contract, we shall reimburse to you all payments we have received from you, including delivery costs (with the exception of the additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement.
If you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with respect to this contract, compared to the full coverage of the contract.
-- End of the withdrawal instruction --
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
To eclipso Mail Europe, Grubstraße 9b, 95445 Bayreuth, Germany, withdrawal@eclipso.net:
I/we () hereby revoke the contract concluded by me/us () for the provision of the following service (*)
Ordered on ()/received on ()
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notified on paper)
Date
(*) Delete as applicable.
§ 10 Final Provisions
10.1 The law of the Federal Republic of Germany applies to the exclusion of the UN Sales Convention.
10.2 If the customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is our registered office.
10.3 Should individual provisions of this contract be or become invalid or contain a loophole, the remaining provisions shall remain unaffected. The parties undertake to replace the invalid provision with a legally permissible provision that comes closest to the economic purpose of the invalid provision or fills this loophole.
10.4 Amendments or supplements to these terms and conditions must be made in writing. This also applies to the waiver of this formal requirement.
10.5 The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/]. We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.
Status: February 2024
§ 1 Scope
1.1 The following terms and conditions govern the contractual relationship between eclipso.net as the operator of "eclipso Mail Europe" and the users (hereinafter referred to as users) of the services offered on the eclipso Mail Europe website. These terms and conditions apply to all services and content offered by eclipso Mail Europe, especially on the websites of eclipso Mail Europe. Services explicitly marked as "third-party services," which are not offered by eclipso Mail Europe but by third parties, are expressly excluded. For these services, the General Terms and Conditions set by third parties exclusively apply. Business relationships are exclusively established based on these General Terms and Conditions. Any contrary terms and conditions are hereby expressly rejected.
1.2 eclipso Mail Europe is entitled to amend or supplement these General Terms and Conditions, the offer, as well as functionalities without notice. The announcement will be made exclusively by publication on the internet on the pages of eclipso Mail Europe.
If the user does not object to the amended or supplemented conditions within 4 weeks after their publication on the internet, the amended or supplementary conditions become effective. If the user objects in due time, eclipso Mail Europe is entitled to terminate the contract at the point in time the amended or supplementary General Terms and Conditions are supposed to take effect. Deviating, conflicting or supplementary General Terms and Conditions, even if known, will not become part of the contract, unless eclipso Mail Europe has expressly agreed to their validity in writing.
§ 2 Contract Offer, Conclusion of Contract
2.1 By registering with eclipso Mail Europe and by providing the requested services by eclipso Mail Europe, a framework contract is established between eclipso Mail Europe and the user. eclipso Mail Europe provides the services described in section 3 of these General Terms and Conditions. eclipso Mail Europe may refuse to enter into a contractual relationship with a customer without giving reasons.
2.2 The user acts independently and releases eclipso Mail Europe from any liability towards third parties due to abusive or general use of eclipso Mail Europe.
2.3 By registering the user on eclipso Mail Europe and by using the eclipso Freemail tariff, the user agrees to receive advertising in the customer account, banner ads, promotions, emails, and possibly short messages (SMS) as well as newsletters (also via email) without restrictions. By purchasing a paid value-added tariff (eclipso Connect, eclipso Premium, and eclipso Business), the display and receipt of advertising in the customer account can be canceled.
§ 3 Services, Usage Rules, Contents, Email Service, and Data Traffic
3.1 eclipso Mail Europe provides the user with email addresses under a domain of eclipso Mail Europe in the format "name@eclipso.(TLD)". An email address can be chosen during the registration process, as long as it is available according to the guidelines of eclipso Mail Europe and/or is not already taken. Additional email addresses (aliases) can be set up in the customer menu depending on the package. The maximum number of allowable alias addresses per account depends on the selected tariff and will be announced on the pages of eclipso Mail Europe.
3.1.1 If no login occurs after registration, the account including all data will be deleted after a maximum of 48 hours.
3.1.2 The user is expressly prohibited from using deliberately false, forged, or deceptive information for the purpose of preparing or committing a crime on eclipso Mail Europe.
3.2 The user must not violate legal prohibitions, good morals, and third-party rights (name, copyright, data protection rights, etc.) with the form, content, or intended purpose of using the services provided by eclipso. In particular, the user commits not to display pornographic, glorifying violence or inciting racial hatred content, not to call for criminal acts or provide instructions for them, and not to offer or allow services to be offered that have pornographic and/or erotic content (e.g., nude images, peep shows, etc.) or illegal content as their subject.
3.2.1 The user is not allowed to create a free account solely for the purpose of registering with third-party services that require a (one-time) contact or validation email address. This includes services such as classified ads, surveys, gaming platforms, sweepstakes, dating, or financial service portals.
3.3 The user may not send data or store data on a data carrier of eclipso Mail Europe that, due to its nature or characteristics (e.g., viruses), size, or replication (e.g., spamming), is capable of endangering the existence or operation of the data center or data network of eclipso Mail Europe.
3.4 If eclipso Mail Europe becomes aware (e.g., through third parties) that any data traffic originating from a user's email account violates legal provisions, good morals, or third-party rights, eclipso Mail Europe is entitled to delete the relevant content immediately and without prior notice, block the user's access, and terminate the user agreement without notice. The same applies if the user significantly violates his obligations from section 3.2 and 3.3.
3.5 eclipso Mail Europe reserves the right to change, limit or discontinue the offer at any time. The user has no claim to the maintenance of individual functionalities or services.
§ 4 Liability
4.1 eclipso Mail Europe is liable for intent and gross negligence. For slight negligence, eclipso Mail Europe is only liable in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance with which the contractual partner may regularly rely (cardinal obligations). In the event of a slightly negligent breach of cardinal obligations, eclipso Mail Europe's liability is limited to the foreseeable, contract-typical, direct average damage.
4.2 The above limitations of liability do not apply in the case of injury to life, limb, or health, for a defect after assuming a guarantee for the quality of a product, and in the case of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.
4.3 Insofar as eclipso Mail Europe's liability is excluded or limited, this also applies to the personal liability of employees, representatives, and vicarious agents.
§ 5 Termination of Contract
5.1 The user can terminate the contractual relationship with eclipso Mail Europe at any time without notice by deleting his user account in the customer menu. Upon deletion, all data stored in the user account will be irrevocably deleted.
5.2 eclipso Mail Europe can terminate the contractual relationship with the user with a notice period of 4 weeks to the end of the month. The right to extraordinary termination for an important reason remains unaffected. An important reason exists in particular if the user has significantly violated his obligations from section 3.2 and 3.3.
§ 6 Final Provisions
6.1 If individual provisions of these General Terms and Conditions are or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objective that the contractual partners pursued with the invalid or unenforceable provision. The above provisions apply accordingly in the event that the contract proves to be incomplete.
6.2 The contractual relationship between eclipso Mail Europe and the user is subject to the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If the user is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from or in connection with contracts between eclipso Mail Europe and the user is the registered office of eclipso Mail Europe.
6.3 eclipso Mail Europe does not guarantee the sending of SMS to mobile devices and the receipt of SMS by mobile devices, as this is the sole responsibility of the individual network operators. eclipso Mail Europe is not liable for damages resulting from delayed or failed delivery of SMS. This applies in particular to the incorrect sending of SMS messages.
6.4 For maintenance work, server, and software updates, eclipso Mail Europe reserves the right to restrict access to the Internet offer.
6.5 eclipso Mail Europe is not liable for unreceived emails and messages.
6.6 eclipso Mail Europe has no influence on external data traffic and is therefore not liable for the sending, loss, or delivery of emails, messages of any kind, SMS, faxes, postcards, and letters.
6.7 eclipso Mail Europe assumes no liability for data loss or partial data loss of private or business accounts. eclipso Mail Europe is not liable for the loss of any emails, data, photos, videos, texts, files stored by the user on the servers of eclipso Mail Europe. It is the user's responsibility to regularly back up their information stored on the servers of eclipso Mail Europe and to save it on their own and suitable storage media - regardless of whether eclipso Mail Europe itself performs data backup.
§ 7 Contract duration and termination
7.1 The contractual relationship is concluded for an indefinite period and can be terminated by either party at any time without notice. Termination is done by ending the membership in the customer menu or via the cancellation form, by the user themselves.
7.2 The right to extraordinary termination remains unaffected. A reason for extraordinary termination exists in particular if the customer violates these general terms and conditions or legal regulations through the use of the service.
7.3 If a user account is not used for a period of 365 days, the user account will be automatically blocked. After a period of a total of no more than 395 days after the last login, the user account will be dissolved, and all data related to this user account will be deleted. Any remaining credit at this time will expire.
7.4 To terminate a contract and end membership
The termination of a contract and the associated termination of membership can be made by the user at any time via the customer menu, the contact form, or the "Terminate contract" page. All data stored to the user account including all personal data will be irrevocably and irretrievably deleted after a blocking period when ending the membership. If there is a violation of these GTC or another valid reason, eclipso Mail Europe can also terminate the usage relationship at any time and end the membership. This usually occurs by blocking the customer account or by email. In the event of an early, extraordinary termination by the user, as well as by eclipso Mail Europe, any existing credit balance and the remaining term on the user account will expire. In the case of ordinary termination, a credit balance, if it exceeds EUR 10.00 and has arisen solely from deposits into the customer's credit account, will be refunded to the user upon request.
7.5 Resetting password / Changing personal data
In the event that the user has lost their personal access data, the free use of the "Forgot password?" function is provided. Here, new access data will be sent to the user by email to their alternative email address or mobile number stored in the account.
Alternatively, the user can request access data as follows:
Please send us a valid copy of your ID (identity card or passport) and your registration data (username, address, first and last name, possibly mobile number) to our postal address.
We charge a fee of 5.00 EUR for processing. Please transfer the fee in advance to the account: IBAN DE76760501010005281480 BIC: SSKNDE77XXX Recipient: eclipso.net Sparkasse Nürnberg.
Please use your email address or customer number as the payment reference.
After receiving the processing fee and the letter, we will send you your access data by mail. This also applies to any changes to user data we make on your behalf.
If a change in user data is necessary, e.g., due to a change of residence, these can be edited and adjusted by the user themselves in the customer area.
§ 8 Data protection
8.1 eclipso Mail Europe will observe the legal provisions on data protection and the legal provisions on telecommunications secrecy when handling the user's personal data.
8.2 eclipso Mail Europe is entitled to process the voluntarily provided data of the user within the framework of its advertising contracts with sponsors and to use it for internal categorization of individual target groups. User data is not passed on to sponsors or third parties.
Our privacy policy can be found at https://www.eclipso.eu/privacy/.
§ 9 Right of Withdrawal
-- Right of withdrawal --
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of registration. To exercise your right of withdrawal, you must inform us by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal -
If you withdraw from this contract, we shall reimburse to you all payments we have received from you, including delivery costs (with the exception of the additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement.
If you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with respect to this contract, compared to the full coverage of the contract.
-- End of the withdrawal instruction --
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
To eclipso Mail Europe, Grubstraße 9b, 95445 Bayreuth, Germany, withdrawal@eclipso.net:
I/we () hereby revoke the contract concluded by me/us () for the provision of the following service (*)
Ordered on ()/received on ()
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notified on paper)
Date
(*) Delete as applicable.
§ 10 Final Provisions
10.1 The law of the Federal Republic of Germany applies to the exclusion of the UN Sales Convention.
10.2 If the customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is our registered office.
10.3 Should individual provisions of this contract be or become invalid or contain a loophole, the remaining provisions shall remain unaffected. The parties undertake to replace the invalid provision with a legally permissible provision that comes closest to the economic purpose of the invalid provision or fills this loophole.
10.4 Amendments or supplements to these terms and conditions must be made in writing. This also applies to the waiver of this formal requirement.
10.5 The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/]. We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.
Status: February 2024
Privacy Policy
Privacy policy
Thank you for your interest in eclipso Mail Europe and our products. This privacy policy defines and explains the principles that eclipso Mail Europe (hereinafter also referred to as "eclipso", "eclipso Mail Europe", "we", "us", "our") applies to the collection and processing of data within the scope of our services.
The protection of your data has a particularly high priority for us. The use of the internet pages and apps of eclipso Mail Europe is basically possible without providing personal data. However, if a person concerned wishes to make use of special services of our company via our website, it might be necessary to process personal data. If it is necessary to process personal data and there is no legal basis for such processing, we generally obtain the consent of the person concerned.
We protect your privacy and have no interest in your private data. The data you provide when registering is voluntary, but helps us, for example, to answer support requests. The processing of personal data, for example the name, address, e-mail address or telephone number of a person concerned, is always in accordance with the basic data protection regulation (GDPR) and in compliance with the data protection regulations applicable to eclipso Mail Europe. By means of this data protection notice we would like to inform you about the type, scope and purpose of the personal data collected, used and processed by us. In addition, this privacy policy is intended to inform the persons concerned about their rights.
eclipso Mail Europe, as the data controller / processor, has implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as completely as possible. However, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every person concerned is free to transmit personal data to us by alternative means, such as by telephone.
1. DefinitionsThe data protection information of eclipso Mail Europe is based on the terminology used by the European Directive and Regulation Giver when the Basic Data Protection Regulation (EU GDPR) was issued.
2. Name and address of the controllerIs responsible within the meaning of the basic data protection regulation, other data protection laws applicable in the member states of the European Union and other regulations of a data protection nature
eclipso.net (eclipso Mail Europe)
Claus-Peter Beringer
Grubstr. 9b
95445 Bayreuth
(Germany)
Tel.: +49 (0)921 / 99 007 110
E-Mail: info [@] eclipso.net
Website: www.eclipso.net
Compliance with the data protection regulations, in particular the European Data Protection Basic Regulation (EU GDPR) in conjunction with the Federal Data Protection Act new (BDSG new), is monitored by the following bodies, which you can contact at any time:
Data protection officer eclipso.net:
Grubstr. 9b
95445 Bayreuth
(Germany)
Tel.: +49 (0)170 / 8033097
E-Mail: datenschutz [@] eclipso.net
Website: www.eclipso.net
Competent supervisory authority:
Bayerisches Landesamt für Datenschutzaufsicht
Promenade 27
91522 Ansbach
We use cookies on our Internet pages. Cookies are text files which are filed and stored on a computer system via an Internet browser.
By using cookies, eclipso Mail Europe can provide the users of this website with more user-friendly services, which would not be possible without the setting of cookies. By means of a cookie the information and offers on our website can be optimised in the interest of the user. Cookies enable us to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website.
The person concerned can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common internet browsers. If the person concerned deactivates the setting of cookies in the Internet browser used, it is possible that not all functions of our website can be used to their full extent.
5. Collection of general data and informationOur website collects a number of general data and information every time a person or automated system accesses a website. These general data and information are stored in the log files of our servers. The following can be recorded: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of an access to the internet page, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system, and (8) other similar data and information which serve to prevent danger in case of attacks on our information technology systems.
When using this general data and information, we do not draw any conclusions about the person concerned. Rather, this information is required in order to (1) deliver the contents of our website correctly, (2) optimise the contents of our website and the advertising for it, (3) ensure the permanent functionality of our information technology systems and the technology of our website, and (4) provide law enforcement agencies with the information necessary for prosecution in the event of a cyber attack. The data and information collected are therefore evaluated by us on the one hand statistically and also with the aim of increasing data protection and data security in our company, in order to ultimately ensure an optimum level of protection for the personal data processed by us. The data of the server log files are stored separately from all personal data provided by a person concerned.
5.1 Storage of log files and connection dataStorage type: Web server
- Stored data: IP address, date and time when accessing the user account.
- Purpose: security.
- Deletion period: see point 8.
- Access: System Administration & Support
Storage Type: Mail Server POP/IMAP/SMTP
- Stored data: Meta data of an e-mail, sender, recipient, internal ID, data volume (size) of an e-mail sent or received. IP address, date and time when accessing the user account via client.
- Purpose: security and customer support.
- Deletion period: see point 8.
- Access: System Administration & Support
Storage type: User account
- Stored data: E-mail address.
- Optional: If specified in the customer menu also street/house number, postcode/city, country, telephone number, mobile phone number, alternative e-mail address, alias addresses, date of birth, company, fax, secret key.
- Deletion period: see point 8.
- Access: support, system administration, programming, accounting
5.2 Purpose of the processing
- Availability of our online offer, its functions and contents.
- responding to contact enquiries / communicating with enquirers and users.
- Security measures.
- Marketing / reach measurement
5.3 Hosting
Our websites are hosted on servers in Germany. The personal data collected on our websites is stored on our host's servers. This can be v. a. These include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated via a website.
The hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6 Paragraph 1 lit. f GDPR). If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 Para. 1 lit . B. Device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Our host(s) will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.
We use the following provider:
Speedloc Datacenter
Karl-Marx-Straße 13/14
02827 Görlitz
5.4 Order processing
We have concluded an order processing contract (AVV) with the named hoster for the use of the above-mentioned service. This is a contract required by data protection law, which guarantees that the personal data of our website visitors will only be processed in accordance with our instructions and in compliance with the GDPR.
6. RegistrationThe person concerned, who is an adult according to the law, has the possibility to register anonymously or by providing personal data on our website. Which personal data is transmitted to our system in this case is determined by the respective input mask.
The registration of the person concerned with the voluntary provision of personal data enables us to offer the person concerned content or services which, due to the nature of the matter, can only be offered to registered users. The registered person or the person with a user account is free to change the personal data provided during registration at any time or, after sufficient legitimation, to have it completely deleted from the data stock.
The personal data entered by the data subject is collected and stored exclusively for internal use and for its own purposes. eclipso Mail Europe may arrange for the personal data to be transferred to one or more processors, for example an external service provider, who will also use the personal data exclusively for an internal use attributable to the data controller.
The storage of this data takes place against the background that this is the only way to prevent the misuse of our services and, if necessary, to enable the investigation of crimes committed. In this respect, the storage of this data is necessary to secure our company. As a matter of principle, this data is not passed on to third parties, unless there is a legal obligation to pass it on or it is used for criminal prosecution.
eclipso Mail Europe will provide each person concerned with information about which personal data about the person concerned is stored at any time upon request. In addition, eclipso Mail Europe will correct or delete personal data upon request or notification of the person concerned, provided that this does not conflict with any statutory storage obligations. Our employees are available to the data subject as contact persons in this context.
7. Subscription to our newsletterOn the eclipso Mail Europe website, users are given the opportunity to subscribe to our company's newsletter. To subscribe to the newsletter, it is sufficient for the person concerned to open a free user account. Optionally, further contact details can be provided for personal contact. Which personal data is transmitted when ordering the newsletter is determined by the input mask used for this purpose.
We inform our customers and business partners at irregular intervals by newsletters about offers and information about our products and our company. In principle, the newsletter can only be received by the person concerned if (1) the person concerned has a valid user account and (2) the person concerned thus registers to receive the newsletter.
The personal data collected during registration for our service is used exclusively for internal purposes. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the service, as might be the case if there are changes to the newsletter offer or if technical conditions change. Personal data collected within the scope of the service will not be passed on to third parties.
7.1 Newsletter TrackingOur newsletters contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails sent in HTML format to enable log file recording and log file analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns. By means of the embedded pixel-code, we can recognise whether and when an e-mail was opened by a person concerned and which links contained in the e-mail were called up by the person concerned.
8. Duration of storage / deletion of dataData collected within the framework of a contractual relationship will be deleted as follows in accordance with our deadline regulations:
If a user account is not used for a period of 365 days, the user account is automatically blocked. After expiry of the period of a total of 455 days at the most after the last login, the user account will be closed and all inventory data for this user account will be deleted.
.If the person concerned deactivates the account himself, the user account will be closed after the expiry of the period of a total of no more than 90 days after deactivation and all data relating to this user account will be permanently deleted.
If data is required to fulfil existing legal or contractual retention periods, we will block the data or retain it in accordance with the legal retention periods. After the contract has been fully executed, the data will be stored for the duration of the warranty period, then in compliance with legal, in particular tax and commercial retention periods, and then deleted after the period has expired, unless the person concerned has consented to further processing and use.
9. Contact via the websiteDue to legal regulations, our Internet pages contain forms and information that enable rapid electronic contact with our company and direct communication with us, which also includes a general address for so-called electronic mail (e-mail address). If a person concerned contacts us by e-mail or via a contact form, the personal data transmitted by the person concerned is automatically stored. Such personal data transmitted to us by a data subject on a voluntary basis are stored for the purposes of processing or contacting the data subject. This personal data is not passed on to third parties.
10. Comment function in the blog on our websiteeclipso Mail Europe offers users the opportunity to leave individual comments on individual blog posts on the company's own blog. A blog is a portal on an internet page, usually publicly accessible, where one or more people, called bloggers or web-bloggers, can post articles or write down thoughts in so-called blog posts. The blog posts can usually be commented on by third parties.
If a data subject leaves a comment in the blog published on this website, in addition to the comments left by the data subject, information on the time when the comment was entered as well as the user name chosen by the data subject (pseudonym) are stored and published. Furthermore, the IP address assigned to the person concerned by the Internet Service Provider (ISP) is also logged. This storage of the IP address is done for security reasons and in the event that the person concerned violates the rights of third parties or posts illegal content through a comment submitted. The storage of this personal data is therefore in the own interest of the person responsible for processing, so that he/she can be exculpated if necessary in the event of an infringement of the law. The personal data collected will not be passed on to third parties, unless such a transfer is required by law or serves the legal defence of the person responsible for processing.
. 11. Routine deletion and blocking of personal dataWe process and store personal data of the data subject only for the period of time necessary to achieve the purpose of storage or if this is provided for by the European Directive and Regulation Giver or any other legislator in laws or regulations to which eclipso Mail Europe is subject.
.If the purpose of storage ceases to apply or if a storage period prescribed by the European Directive and Regulation Giver or any other competent legislator expires, the personal data will be blocked or deleted as a matter of routine, in accordance with our GTC and/or in accordance with legal requirements.
12. Rights of the data subject- a) Right to confirmation
Every data subject has the right, granted by the European Directive and Regulation Giver, to request confirmation as to whether we are processing personal data concerning him. If a data subject wishes to exercise this right of confirmation, he or she can contact us at any time via the contact channels provided.
- b) Right to information
Every person affected and sufficiently legitimised by the processing of personal data has the right, granted by the European Directive and Regulation Giver, to receive from us at any time and free of charge information about the personal data stored about him and a copy of this information. Furthermore, the European Directives and Regulations have granted the data subject access to the following information:
- the processing purposes
- the categories of personal data processed
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular to third countries or international organisations
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
- the existence of a right to rectify or erase personal data concerning him or her or to have it processed by the controller, or a right of opposition to such processing
- the existence of a right of appeal to a supervisory authority
- if the personal data is not collected from the data subject: All available information on the origin of the data
- the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended impact of such processing on the data subject
The data subject also has the right to know whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject also has the right to be informed of the appropriate safeguards relating to the transfer.
If a data subject wishes to exercise this right of access, he can contact eclipso Mail Europe at any time.
- c) Right of correction
Any person affected by the processing of personal data has the right, granted by the European legislator, to request the immediate rectification of incorrect personal data concerning him. The data subject also has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, having regard to the purposes of the processing.
If a data subject wishes to exercise this right of rectification, he can contact eclipso Mail Europe at any time.
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d) Right of cancellation (right to be forgotten)
Any person affected by the processing of personal data has the right, granted by the European Directives and Regulations, to obtain from the controller the immediate erasure of personal data relating to him or her, where one of the following reasons applies and where the processing is not necessary
- The personal data has been collected or otherwise processed for purposes for which it is no longer necessary.
- The data subject withdraws the consent on which the processing was based under Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR and there is no other legal basis for the processing.
- The data subject objects to the processing in accordance with Art. 21 Paragraph 1 of the Code of Federal Regulations and there are no legitimate reasons for processing which take precedence, or the data subject objects to the processing in accordance with Art. 21 Paragraph 2 of the Code of Federal Regulations.
- Personal data have been processed unlawfully.
- The deletion of personal data is necessary to comply with a legal obligation under Union or national law to which the controller is subject.
- The personal data has been collected in relation to the information society services offered in accordance with Art. 8, Paragraph 1 of the GDPR.
If one of the above reasons applies and a person concerned wishes to have personal data stored by eclipso Mail Europe deleted, he can contact us at any time. We will ensure that the request for deletion is complied with immediately.
Were the personal data provided by eclipso Mail Europe made public and is our company as responsible according to art. 17 paragraph. 1 GDPR, eclipso Mail Europe will take reasonable measures, including technical measures, taking into account the available technology and the implementation costs, to inform other data controllers who process the published personal data that the data subject has requested that these other data controllers delete all links to these personal data or copies or replications of these personal data, unless the processing is necessary. eclipso Mail Europe will take the necessary measures in each individual case.
- e) Right to limit processing
Any person affected by the processing of personal data has the right granted by the European Directives and Regulations to request the controller to restrict the processing if one of the following conditions is met:
- The accuracy of the personal data is contested by the data subject, for a period of time that allows the data controller to verify the accuracy of the personal data.
- The processing is unlawful, the data subject refuses to have the personal data deleted and instead requests the restriction of the use of the personal data.
- The controller no longer needs the personal data for the purposes of the processing, but the data subject needs them in order to exercise or defend his/her rights.
- The data subject has lodged an objection to the processing in accordance with Art. 21 (1) GDPR and it is not yet clear whether the legitimate reasons of the controller outweigh those of the data subject.
If one of the above mentioned conditions is met and a data subject wishes to request the restriction of personal data stored at eclipso Mail Europe, he can contact eclipso Mail Europe at any time. The employee of eclipso Mail Europe will arrange for the limitation of the processing.
- f) Right to data portability
Any person affected by the processing of personal data has the right, granted by the European Directives and Regulations, to receive the personal data concerning him/her, which have been provided by the data subject to a data controller, in a structured, common and machine-readable format. He/she also has the right to have these data communicated to another controller without hindrance by the controller to whom the personal data have been made available, provided that the processing is based on the consent pursuant to Art. 6 para. 1 letter a GDPR or Art. 9 para. 2 letter a GDPR or on a contract pursuant to Art. 6 para. 1 letter b GDPR and the processing is carried out by means of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
farthermore, in exercising his or her right to data transfer according to Art. 20, para. 1 of the GDPR, the data subject has the right to obtain that personal data be transferred directly from one responsible person to another responsible person, insofar as this is technically feasible and provided that this does not affect the rights and freedoms of other persons.
To assert the right to data transferability, the data subject may contact eclipso Mail Europe at any time.
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g) Right of withdrawal
Every person concerned by the processing of personal data has the right, granted by the European legislator for directives and regulations, to object at any time, for reasons arising from his particular situation, to the processing of personal data concerning him which is carried out on the basis of Article 6, paragraph 1, letters e or f GDPR. This also applies to profiling based on these provisions.
In case of objection, eclipso Mail Europe will no longer process the personal data unless we can prove compelling reasons for processing worthy of protection which outweigh the interests, rights and freedoms of the person concerned, or the processing serves the assertion, exercise or defence of legal claims.
If eclipso Mail Europe processes personal data for the purpose of direct marketing, the data subject has the right to object at any time to the processing of personal data for the purpose of such marketing. This also applies to profiling, insofar as it is related to such direct marketing. If the data subject objects to eclipso Mail Europe processing for the purposes of direct marketing, eclipso Mail Europe will no longer process the personal data for these purposes.
In addition, the data subject has the right to object, for reasons relating to his specific situation, to the processing of personal data concerning him carried out by eclipso Mail Europe for scientific or historical research purposes or for statistical purposes, in accordance with art. 89, paragraph 1 of the GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.
In order to exercise the right to object, the data subject may directly contact any employee of eclipso Mail Europe or any other employee. The data subject is also free to exercise his/her right of objection in relation to the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures involving technical specifications.
- h) Automated decisions in individual cases including profiling
Every person concerned by the processing of personal data has the right, granted by the European Directives and Regulations, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or significantly affects him or her in a similar way, provided that the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is authorised by Union or national legislation to which the controller is subject and such legislation provides for adequate safeguards of the rights and freedoms and legitimate interests of the data subject, or (3) is taken with the explicit consent of the data subject.
Where the decision is (1) necessary for the conclusion or performance of a contract between the data subject and the data controller or (2) with the explicit consent of the data subject, eclipso Mail Europe will take reasonable steps to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain the intervention of a person from the data controller, to express his point of view and to challenge the decision.
If the data subject wishes to exercise rights relating to automated decisions, he/she can always contact eclipso Mail Europe.
- i) Right to revoke consent under data protection law
Every person affected by the processing of personal data has the right, granted by the European Directive and Regulation Giver, to revoke consent to the processing of personal data at any time.
If the person concerned wishes to exercise his/her right to withdraw his/her consent, he/she can contact eclipso Mail Europe at any time.
eclipso Mail Europe collects and processes the personal data of applicants for the purpose of processing the application procedure. The processing can also take place electronically. This is particularly the case when an applicant submits relevant application documents to the data controller by electronic means, for example by e-mail or via a web form on the website. If eclipso Mail Europe concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in accordance with the legal regulations. If no employment contract is concluded with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, provided that deletion does not conflict with any other legitimate interests of the data controller. Other legitimate interests in this sense include, for example, a duty of proof in proceedings under the General Equal Treatment Act (AGG).
14. Data protection regulations on the deployment and use of advertising partnersWe have integrated components from different advertisers / advertising partners on our website. Our advertising partners can use their own data protection guidelines, over which we have no influence.
14.1 Privacy policy on the use and application of features of the Amazon Partner Programeclipso Mail Europe has integrated Amazon components on this website as a participant of the Amazon partner programme. The Amazon components were designed by Amazon with the aim of attracting customers via advertisements on various Amazon Group websites, in particular Amazon.co.uk, Local.Amazon.co.uk, Amazon.de, BuyVIP.com, Amazon.fr, Amazon.it and Amazon.es. BuyVIP.com against payment of a commission. eclipso Mail Europe can generate advertising revenue by using the Amazon components.
The operating company of these Amazon components is Amazon EU S.a.r.l, 5 Rue Plaetis, L-2338 Luxembourg, Luxembourg.
Amazon sets a cookie on the information technology system of the person concerned. What cookies are has already been explained above. Every time one of the individual pages of this website, which is operated by the data controller and on which an Amazon component has been integrated, is called up, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Amazon component to transmit data to Amazon for the purposes of online advertising and the settlement of commissions. Within the scope of this technical procedure, Amazon obtains knowledge of personal data which serves Amazon to trace the origin of orders received by Amazon and subsequently to enable commission settlement. Among other things, Amazon can trace that the person concerned has clicked on a partner link on our website.
.The person concerned can prevent the setting of cookies by our website, as already described above, at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Amazon from setting a cookie on the information technology system of the person concerned. In addition, cookies already set by Amazon can be deleted at any time via an internet browser or other software programs.
.For further information and Amazon's current privacy policy, please visit https://www.amazon.de/gp/help/customer/display.html?nodeId=3312401.
14.2 Privacy policy on the use and application of Google AdSenseeclipso Mail Europe has integrated Google AdSense on its website. Google AdSense is an online service that enables the placement of advertising on third party sites. Google AdSense is based on an algorithm which selects the advertisements displayed on third party sites according to the content of the respective third party site. Google AdSense allows an interest-related targeting of the internet user, which is implemented by generating individual user profiles.
The Google AdSense component is operated by Alphabet Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
The purpose of the Google AdSense component is to integrate advertisements on our website. Google-AdSense sets a cookie on the information technology system of the person concerned. What cookies are has already been explained above. By setting the cookie, Alphabet Inc. is able to analyse the use of our website. Each time the data controller accesses one of the individual pages of this website, which is operated by the data controller and on which a Google AdSense component has been integrated, the Internet browser on the data subject's information technology system is automatically prompted by the respective Google AdSense component to transmit data to Alphabet Inc. for the purposes of online advertising and the billing of commissions. As part of this technical process, Alphabet Inc. obtains knowledge of personal data, such as the IP address of the person concerned, which Alphabet Inc. uses, among other things, to trace the origin of visitors and clicks and subsequently to enable commission invoicing.
.The person concerned can prevent the setting of cookies by our website, as already described above, at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Such setting of the Internet browser used would also prevent Alphabet Inc. from setting a cookie on the data subject's information technology system. In addition, a cookie already set by Alphabet Inc. can be deleted at any time via the Internet browser or other software programs.
.Google AdSense also uses so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in Internet pages to enable log file recording and log file analysis, which enables statistical evaluation. The embedded pixel-code enables Alphabet Inc. to recognise whether and when an Internet page was opened by a person concerned and which links were clicked on by the person concerned. Counting pixels are used, among other things, to evaluate the flow of visitors to an Internet page.
via Google AdSense, personal data and information, which also includes the IP address and is necessary for the collection and billing of the advertisements displayed, is transferred to Alphabet Inc. in the United States of America. This personal data is stored and processed in the United States of America. Alphabet Inc. may pass on this personal data collected via the technical process to third parties.
Google AdSense is explained in more detail under this link https://www.google.de/intl/de/adsense/start/.
14.3 Privacy policy on the use and application of Google Remarketingeclipso Mail Europe has integrated Google Remarketing services on its website. Google Remarketing is a function of Google AdWords that enables a company to display advertising to internet users who have previously visited the company's website. The integration of Google Remarketing thus allows a company to create user-related advertisements and to display advertisements relevant to the interests of the Internet user.
.The operating company of Google Remarketing services is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
The purpose of Google Remarketing is the insertion of interest-relevant advertising. Google Remarketing enables us to display advertisements via the Google advertising network or to have them displayed on other Internet sites, which are tailored to the individual needs and interests of Internet users.
.Google Remarketing places a cookie on the information technology system of the person concerned. What cookies are has already been explained above. By setting the cookie, Google is able to recognise the visitor to our website if he/she subsequently calls up websites that are also members of the Google advertising network. Each time a website on which the Google Remarketing service has been integrated is called up, the Internet browser of the person concerned automatically identifies itself to Google. In the course of this technical process, Google obtains knowledge of personal data, such as the IP address or the surfing behaviour of the user, which Google uses, among other things, to display interest-relevant advertising.
.By means of the cookie, personal information, such as the internet pages visited by the person concerned, is stored. Whenever our website is visited, personal data, including the IP address of the Internet connection used by the person concerned, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties.
The person concerned can prevent the setting of cookies by our website, as already described above, at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the person concerned. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
.Farthermore, the person concerned has the possibility to object to the interest-based advertising by Google. To do so, the person concerned must access www.google.de/settings/ads from any of the Internet browsers he or she uses and make the desired settings there.
.For more information and Google's applicable privacy policy, please visit https://www.google.de/intl/de/policies/privacy/.
14.4 Data protection regulations for the application and use of ADITIONeclipso Mail Europe has integrated components from ADITION on its website. ADITION is a provider for data-based digital marketing, providing an advertising platform that is aimed at advertisers and online marketing agencies.
The operating company of ADITION is ADITION technologies AG, Oststrasse 55, 40211 Düsseldorf, Germany.
The purpose of ADITION is the insertion of digital advertising material. ADITION sets a cookie on the information technology system of the person concerned. What cookies are has already been explained above. ADITION does not store any personal data in the cookie. All information stored in the cookie is of a technical nature and makes it possible, among other things, to trace how often certain advertising materials are displayed.
The person concerned can prevent the setting of cookies by our website, as described above, at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent ADITION from setting a cookie on the information technology system of the person concerned. In addition, cookies already set by ADITION can be deleted at any time via an Internet browser or other software programmes.
Furthermore, it is possible to object to the collection of data generated by the ADITION cookie and relating to the use of this website, as well as to the processing of this data by ADITION and to prevent such processing. To do this, the person concerned must click on a link under https://www.adition.com/kontakt/datenschutz/, through which an opt-out cookie is set. The opt-out cookie set with the objection is stored on the information technology system used by the person concerned. If the cookies are deleted on the data subject's system after an opposition, the data subject must click the link again and set a new opt-out cookie.
However, with the opt-out cookie, there is a possibility that the data subject may no longer be able to use the full functionality of the data controller's Internet site.
The valid data protection regulations of ADITION can be accessed at https://www.adition.com/kontakt/datenschutz/.
14.5 Data protection regulations for the use and application of communicationAdsThe website operator participates in one or more partner programmes via the specialised network of communicationAds GmbH & Co. KG (hereinafter "communicationAds"). As a service provider for advertisers and websites, the central service of communicationAds is the provision of so-called white label information offers (e.g. comparison calculators) and the measurement of advertising success ("tracking"). In the context of tracking, communicationAds uses cookies to assign transactions (e.g. leads or sales, i.e. a tariff application). These cookies are used solely for the purpose of correctly allocating the success of advertising material or advertising integration in the context of billing the advertisers and this website. The storage of cookies by communicationAds is based on Art. 6 I, 1 b) and Art. 6 I, 1 f) GDPR. communicationAds has a legitimate interest in this, as only through cookies is it possible to allocate successes as listed. Further information on data use by communicationAds and the possibility to opt out can be found in communicationAds' privacy policy: https://www.communicationads.net/aboutus/privacy/.
14.6 Data protection regulations for the use and application of Check24We participate in the Performance Advertising Network of CHECK24 Vergleichsportal GmbH, Erika-Mann-Str. 62-66, 80636 Munich, Germany (hereafter "CHECK24"). Within the scope of its tracking services, CHECK24 stores cookies on end devices of users who visit or use websites or other online offers of its customers (e.g. register for a newsletter or place an order in an online shop) for the purpose of documenting transactions (e.g. leads and sales). These cookies serve the sole purpose of correctly allocating the success of an advertising medium and the corresponding billing within its network.
.A cookie only contains information about when a particular advertising medium was clicked on by an end device. In the CHECK24 Tracking Cookies an individual numerical sequence is stored, which cannot be assigned to the individual user, which documents the partner programme of an advertiser, the publisher, the time of the user's action (click or view). CHECK24 also collects information about the terminal device from which a transaction is carried out, e.g. the operating system and the calling browser. If the information also contains personal data, the described processing is based on our legitimate financial interest in the processing of commission payments with CHECK24 in accordance with Art. 6 Para. 1 lit. f GDPR.
If you do not wish cookies to be stored in your browser, you can do so by changing the appropriate browser settings. You can deactivate the storage of cookies in your respective browser under Tools/Internet options, restrict it to certain websites or set your browser to notify you as soon as a cookie is sent. Please note, however, that in this case you must reckon with a restricted display of the online offers and a restricted user guidance. You can also delete cookies at any time. In this case, the information stored in them will be removed from your end device.
For further information on the use of data by CHECK24, please refer to the company's privacy policy: https://versicherungen.check24.de/datenschutz-agb/versicherungen/datenschutz/
14.7 Data protection regulations for the use and application of salentiAs a thank you, after completing the registration or after your visit, we offer you special offers on our website. These special offers are made available by our cooperation partner, salenti GmbH, Armenhausgasse 14, 86150 Augsburg (hereinafter: salenti). For a selection of special offers that are of interest to you, salenti will be pseudonymized and encrypted, the country and your IP address will be transmitted. The IP address is then used by salenti exclusively for data security purposes and is usually deleted after 14 days (Art. 6 Paragraph 1 lit. f GDPR). When you click on a special offer, your country will be adopted by your browser in preparation for the personalized request for the special offer. Only when the special offer is ordered are the data transmitted to salenti in encrypted form so that the order can be passed on to the respective product provider for a specific purpose (Art. 6 Paragraph 1 lit. b, lit. f GDPR). After the transmission, the respective product provider is solely responsible for the further processing of your data. You can find the full data protection declaration from salenti here: https://salenti.de/datenschutz
15. data protection regulations for the use and application of Matomo (formerly Piwik)eclipso Mail Europe has integrated the component Matomo on its website. Matomo is an open source software tool for web analysis.
Matomo is hosted and operated on the servers of eclipso Mail Europe. The log files which are sensitive to data protection laws are stored exclusively on our servers.
The purpose of the Matomo component is to analyse the flow of visitors to our website. eclipso Mail Europe uses the collected data and information, among other things, to analyse and evaluate the use of our website and to compile online reports that show the activities on our website.
We use Matomo without cookies and without fingerprinting. Your IP address is anonymised immediately after processing and before it is saved. Matomo does not store any personal or person-related data. A consolidation of this data with other data sources is not carried out. The collected analysis data is deleted after one year at the latest.
16. Social networks, links to external websiteseclipso Mail Europe provides links on this website to companies or platforms such as Facebook, Twitter, LinkedIn, Instagram, Xing, Google+. External platforms to which we refer via a link can themselves use their own privacy policies, over which we have no influence.
17. Use of reCAPTCHAIn order to protect input forms on our site, we use the service "reCAPTCHA" of the company Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter Google. The use of this service makes it possible to differentiate between whether the corresponding entry is of human origin or whether it is abusive due to automated machine processing.
The IP address transmitted within the scope of "reCAPTCHA" will not be merged with other Google data unless you are logged into your Google account at the time of using the "reCAPTCHA" plug-in. If you wish to prevent this transmission and storage of data about you and your behaviour on our website by Google, you must log out of the Google service before you visit our site or use the reCAPTCHA plug-in.
The use of the service "reCAPTCHA" obtained information is in accordance with the Google Terms of Use: https://www.google.com/intl/de/policies/privacy/.
18. Privacy Policy on the use and application of payment partnerseclipso Mail Europe has integrated components from different payment service providers on its website. The payment service providers used may themselves use their own privacy policies, which we have no influence on.
18.1 Payment method: Privacy policy on Klarna as payment methodeclipso Mail Europe has integrated components from Klarna on its website. Klarna is an online payment service provider, which enables purchase on account or flexible payment by instalments. Klarna also offers other services, such as buyer protection or identity and credit checks.
Klarna's operating company is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.
If the person concerned selects "Klarna" as payment option during the ordering process in our online shop, data of the person concerned will be automatically transmitted to Klarna. By selecting one of these payment options, the person concerned agrees to the transfer of personal data required for the processing of the invoice or instalment purchase or for identity and credit checks.
The personal data provided to Klarna is usually first name, surname, address, date of birth, gender, e-mail address, IP address, telephone number, mobile phone number and other data necessary for the processing of an invoice or instalment purchase. Personal data which are related to the respective order are also necessary for the processing of the purchase contract. In particular, there may be a mutual exchange of payment information, such as bank details, card number, expiry date and CVC code, number of items, item number, data on goods and services, prices and tax charges, information on previous purchasing behaviour or other information on the financial situation of the person concerned.
The transfer of data is intended in particular for identity verification, payment administration and fraud prevention. eclipso Mail Europe will transfer personal data to Klarna in particular if there is a legitimate interest in the transfer. The personal data exchanged between Klarna and the data controller will be transferred by Klarna to credit agencies. The purpose of this transfer is to check identity and creditworthiness.
Klarna also shares personal data with affiliated companies (Klarna Group) and service providers or subcontractors to the extent necessary to fulfil contractual obligations or if the data are to be processed under contract.
Klarna collects and uses data and information on the payment history of the person concerned and probability values for his or her future behaviour (so-called scoring) in order to decide on the establishment, implementation or termination of a contractual relationship. The scoring is calculated on the basis of scientifically recognised mathematical-statistical methods.
The person concerned has the possibility to revoke his or her consent to Klarna to handle personal data at any time. Revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.
Klarna's current privacy policy can be found at https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf.
18.2. Payment method: Privacy policy for PayPal as payment methodeclipso Mail Europe has integrated PayPal components on its website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. PayPal also offers the possibility to process virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there is no classic account number. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also assumes trustee functions and offers buyer protection services.
Die Europäische Betreibergesellschaft von PayPal ist die PayPal (Europe) S.a.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxemburg, Luxemburg.
If the person concerned selects "PayPal" as a payment option during the ordering process, data of the person concerned is automatically transmitted to PayPal. By selecting this payment option, the person concerned consents to the transmission of personal data required for payment processing.
The personal data transmitted to PayPal is usually first name, surname, address, email address, IP address, telephone number, mobile phone number or other data necessary for the processing of payments. For the processing of the purchase contract, such personal data are also necessary in connection with the respective order.
The transmission of data is intended for payment processing and fraud prevention. eclipso Mail Europe will transmit PayPal personal data to PayPal in particular if there is a legitimate interest for the transmission. The personal data exchanged between PayPal and the data controller may be transmitted by PayPal to credit agencies. The purpose of this transmission is to check identity and creditworthiness.
PayPal may pass on personal data to affiliated companies and service providers or subcontractors if this is necessary to fulfil contractual obligations or if the data is to be processed by order.
The person concerned has the possibility to revoke his or her consent to PayPal to handle personal data at any time. A revocation does not affect personal data that must be processed, used or transmitted for the (contractual) handling of payments.
The current PayPal privacy policy can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
18.3 Payment method: Privacy policy for prepayment as payment methodeclipso Mail Europe offers the possibility to place orders by prepayment. For order processing, eclipso Mail Europe provides the ordering person with a bank account to which the ordering person can transfer the amount due for the order. For this purpose the ordering person will be given a transaction number. This transaction number is only used to confirm the receipt of the payment and to activate the order. The ordering person's bank details are not merged with the personal data stored on our servers.
18.4 Use of subcontractors (subcontracting relationships)18.4.1. The use of subcontractors as additional data processors to provide the services under the service agreement by the processor is generally permissible with the consent of the controller. A sub-contracting relationship requiring consent exists when the processor engages other subcontractors to perform the whole or a part of the services specified in the contract.
18.4.2. If the processor assigns tasks to subcontractors, it is the responsibility of the processor to transfer its data protection obligations from this agreement to the subcontractor. The processor will enter into agreements with these subcontractors to ensure adequate data protection and information security measures to the necessary extent.
18.4.3. The services specified in the contract or the partial services described below will be carried out by the following subcontractors. The controller agrees to these subcontractors at the conclusion of the contract:
| Name and address of the subcontractor | Description of the partial services |
|---|---|
| Commify Germany GmbH, Radeberger Str. 1, 01099 Dresden | Gateway SMS and fax delivery |
| CM.com Germany GmbH, German Office, Wiesenhüttenstrasse 11, 60329 Frankfurt am Main | Gateway postal delivery / assembly |
Art. 6 I lit. a GDPR serves our company as a legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for the supply of goods or any other service or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to such processing operations which are necessary for the implementation of pre-contractual measures, for example in cases of enquiries about our products or services. If our company is subject to a legal obligation which makes the processing of personal data necessary, for example to fulfil tax obligations, the processing is based on Art. 6 I lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our company was injured and his name, age, health insurance details or other vital information had to be passed on to a doctor, hospital or other third party. In this case the processing would be based on Art. 6 I lit. d GDPR. Finally, processing operations could be based on Art. 6 I lit. f GDPR. Processing operations which are not covered by any of the above legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or of a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the person responsible (Recital 47, sentence 2 GDPR).
20. legitimate interests in the processing pursued by the controller or a third partyIf the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is to carry out our business activities for the benefit of the well-being of all our employees and our shareholders.
21. Legal or contractual provisions making the personal data available; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of not providing itWe would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual regulations (e.g. information on the contractual partner). Sometimes it may be necessary for a contract to be concluded that a data subject provides us with personal data, which must subsequently be processed by us. For example, the person concerned is obliged to provide us with personal data if our company concludes a contract with him/her. Failure to provide the personal data would mean that the contract with the person concerned could not be concluded. Before the person concerned makes personal data available, the person concerned must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what the consequences would be if the personal data were not provided.
22. Existence of an automated decision-making systemAs a responsible company, we avoid automatic decision making or profiling.