FAQ & Support - How do I send a letter?
How do I send a letter?
Send letters online conveniently from your PC. You don't need paper or a printer to create and send letters. You can use your ready-made PDF documents to send letters online, but you can also write letters directly online. You can create a cover sheet for each letter, e.g. to use the recipient data from your address book.
Main menu Send a letter
Shipping and transit times
Shipment by 14:00 at the latest takes place on the same working day (Monday to Friday). The delivery time for a letter or postcard is usually 24-48 hours within Germany. For shipping within Europe and for worldwide shipping, the delivery time cannot be determined and cannot be guaranteed.
Load your account with Credits
Letter and postal services are subject to charges. You must top up your account before you can send letters.
Prices for sending letters
The price of a letter depends on various factors:
- Page count
- additional service as z.B. Registered mail
- Target country
The final price will be calculated and displayed before shipping. So you always have full cost control.